Hello, this is Judith with Marfa Cabinets.
How are you today?
-.....
-I am calling to ask if everything is okay with delivery/ installation?
If no:
(Create a ticket on Hubspot with all the details of the issue).
I got your problem. I am very sorry to hear that. And sorry for such inconveniences. We will do our best to find the best solution for this problem as soon as possible and we will update you on this shortly!
If yes:
Super. I’m glad to hear that! Is there any way we could improve our services?
Yes:
...
Ok, thank you so much! We will do our best to improve .... I appreciate your feedback! Have a good day!
No:
Thank you. Could you please give us your feedback on Yelp/Google etc? We would be very grateful!